18 September.2022 Lunch
Lot G116, Ground Floor, 1 Utama Shopping Centre, Lebuh Bandar Utama, Bandar Utama, 47800 Petaling Jaya, Selangor
海底撈 Haidilao rm$218 (5 person) 👍👍👍😋😋😋 8/10
Total bill: rm$218
Budget: rm$40 - rm$50+ per person
Payment: Cash or Credit Card
Cuisine: Hot Pot
Budget: rm$40 - rm$50+ per person
Payment: Cash or Credit Card
Cuisine: Hot Pot
Pork free: Pork, innards, Chicken, Seafood, Duck etc
Alcohol free: no idea
Air-Conditioning in Restaurant: Yes
Internet Wifi speed: N/A
Digital Nomad Work-friendly Cafe: No
Electrical outlets for Digital Device: No
Free Drinking Water: No
Menu prices: Net
Order & Delivery: Tablet provided
On-line Delivery Service: https://linktr.ee/myhaidilaohotpot
Indoor Seating tables: Not sure
Outdoor Seating: Not sure
Drive Through: No
Take away : Yes
Dine-in: Yes
Happy Hour: N/A
Parking: Mall ParkingPhotos taken using: Samsung Note 8
Thoughts: It is generally rm$40+ to maybe rm$50/$60 per person for a Hot Pot meal at 海底撈 Haidilao, expensive compared to other Steamboat or all you can eat BBQ dinings in town. AND despite the price, regulars to Hai Di Lao will know that waiting time is usually 1-2 hours; that is why the restaurant even provide a large waiting area with table, chairs, and even free flow snacks. In fact, in China the Chain even can get a 按摩 massage, 美甲 manicure, 擦鞋服務 shoe shining service and more. Some say that Malaysia's Hai Di Lao can still be considered at an affordable price-point, which is something around maybe rm$200 for 4-pax (rm$50+ per person) BUT a similar meal for one person in Hai Di Lao Singapore is around SGD$40+ or rm$120+ per person!
Thoughts: It is generally rm$40+ to maybe rm$50/$60 per person for a Hot Pot meal at 海底撈 Haidilao, expensive compared to other Steamboat or all you can eat BBQ dinings in town. AND despite the price, regulars to Hai Di Lao will know that waiting time is usually 1-2 hours; that is why the restaurant even provide a large waiting area with table, chairs, and even free flow snacks. In fact, in China the Chain even can get a 按摩 massage, 美甲 manicure, 擦鞋服務 shoe shining service and more. Some say that Malaysia's Hai Di Lao can still be considered at an affordable price-point, which is something around maybe rm$200 for 4-pax (rm$50+ per person) BUT a similar meal for one person in Hai Di Lao Singapore is around SGD$40+ or rm$120+ per person!
The founder of Haidilao, 張勇 Mr Zhang Yong (a high school drop-out), who once worked even as a factory welder for less than rm$100 a day when he was 19, the self-made Billionaire once topped Forbes’ 2019 Singapore Rich List with a net worth of US$13.8 billion (Singapore's richest Tycoon before Covid-19). Despite suspending or closing down 300 Hot Pot locations in China in recent years due to the Pandemic, there's no denying that the Hai Di Lao tale is an extraordinary success story. 張勇 Mr Zhang Yong open his first little hotpot shop (a small booth with 4 tables) in 四川簡陽 Sichuan, China in 1994 (28 years ago)! AND despite suspending or closing down 300+ locations, the HOtPOt chain today still have over 1300 locations in China, Hong Kong and Taiwn and around 100 locations outside of China with over 60,000 employees! Now, a Singapore Citizen, one of the secrets of 張勇 Mr Zhang Yong's success in Haidilao is how he redefined "Good Service" in the F&B business. AND that means taking Customer Service to another level of Extreme; for example, ladies who are in queue for a vacant table can even get a free manicure while waiting. Customers who are eating alone will have a giant fluffy bear seating across the table to keep him or her company! The attentiveness and smiling faces of every employee makes every customer's dining-in a personal experience.
There are 14 Haidilao outlets in Malaysia (7 in Klang Valley, 2 in JB, 1 in Melaka, 1 in Ipoh, and 3 in Penang). AND the first Haidilao outlet in Malaysia opened in March 2019 in Sunway Pyramid. AND Haidilao set foot in PJ's 1Utama somewhere in July or August 2019 near AEON Supermarket on the Ground Floor. Today, arriving here at 11:30am (around 30min after its opening time at 11am), the restaurant was already full house but the waiting area wasn't crowded with customers. A large plastic trolley with loads of junk food bites were available at the waiting area, and today's waiting time was just about 10 minutes. Service was definitely very good, food choices was at a premium price (I think rm$15 to rm$25+), food arrived was fresh but not extraordinary for the price. Maybe 8-9 choices of hot pot soup base were available, such as Sichuan Spicy Hot Pot, Mushroom Soup Hot Pot, 蕃茄湯 Tomato Soup Hot Pot, 三鮮 Three Delicacy Soup Hot Pot etc. The 三鮮 Soup based was the best, I think!
Food today: 8 / 10 👍👍👍😋😋😋
Price: 3 / 10 😐😐😐
Value for Money: 6 / 10 👍
Service: 9 / 10 👍👍👍👍
Ambiance: 6.5 / 10 👍
Parking: 6 / 10 👍
LRT/MRT/BRT/MTR Transport: 7 / 10 👍👍 (Bandar Utama MRT exit)
Value for Money: 6 / 10 👍
Service: 9 / 10 👍👍👍👍
Ambiance: 6.5 / 10 👍
Parking: 6 / 10 👍
LRT/MRT/BRT/MTR Transport: 7 / 10 👍👍 (Bandar Utama MRT exit)
Instagram: https://www.instagram.com/myhaidilaohotpot/
Telephone: +603-7661 2679
Operation hours: 11:00am - 02:00am
Operation hours: 11:00am - 02:00am
Appetizer - Baked mini buns w/Milk and Milo
海底撈 Haidilao rm$218
鴨舌 Duck tongue !
魚醬 Fish paste !
4 soup choice (麻辣 Malak, 番茄 Tomato, 三鮮 3 fresh, & 清湯 Water
調味品區 Condiments area
等候區 Waiting Area
@ 海底撈 Haidilao Hot Pot PJ 1Utama
