Thursday, August 31, 2017

三星盖乐世 Samsung Galaxy S7 Edge LCD Replacement @ 三星电子 Samsung Malaysia Sunway Pyramid Service Centre

28.08.2017 Samsung GalaxyS7 Edge LCD Replacement
Sunway Pyramid Shopping Mall, Lot F1.27, No, 3, Jalan PJS 11/15, Bandar Sunway, 46150 Petaling Jaya
Samsung Pyramid Service Center: +603-56127666
http://www.samsung.com/my/support/servicelocation/
Review: 8 / 10 👍👍👍😋😋😋
Highlights: Good Service
Thoughts: Called Samsung Pyramid Service Center +603-56127666, Call Center personnel effectively informed the LCD can be replaced with 3-4 hours on the same day. If you would like to find out the closet Samsung phone service center location to you, go to http://www.samsung.com/my/support/servicelocation/, then 
1. on the left panel, click to Mobile phone
2. on second panel to the left, type address
3. click on the radius 10km, 20km etc
4. click ALL
5. list of locations by address
6. list of locations by map


2017-08-30_20-47-18 serviceLocations

Here is the map location of Samsung Express Service Center at Sunway Pyramid.


2017-08-30_20-37-14 samsungPyramid

Sunway Pyramid is an "over crowded" place as usual and especially on the a Public Holiday like today. The Samsung Express Service Centre at Pyramids was already serving quite some complaints on 12:30pm on arriving there! According to the front desk staff, LCD issues are quite common for S7 Edge and many failures after 1 year. Since mine is around 10 months old, it is under Warranty, else the LCD replacement will costs around $1200! It is therefore a good idea for S7 Edge owners to purchase the plus 1 year extra Warranty which is $99. 

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@ 龙旺茶餐室 Loong Huang Restaurant KL Jalan Tin H.S.Lee
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The replacement was done within 1.5 hours, that also includes the 20 minutes water resistant test. As a result I got a new LCD screen plus the I was told there also have to change the front bezels (the edge covering), making it look like a new phone! 

I have an Up-Date notfication/request on the S7 edge for several months now but hesitant to perform the OS up-date. I was told it is the "Android Nougat update", the update has change quite a number of things including the camera software where the Pro mode, shooting modes are a little bit different but looks nice. The standard calendar, alarm, phone, gallery, calculator, settings have a different look-and-feel to it as well. 


S7 Edge Android Noughat update
S7 Edge Android Noughat update
S7 Edge Android Noughat update
S7 Edge Android Noughat update
S7 Edge Android Noughat update


Android version 7.0 is called Nougat. 
I understand the S8 and S8 edge is delivered with verison 7.1.2 and Google will build the 7.1.2 for S7 as well. I am not sure when will Google will release the 7.1.2 build for S7 edge. Or maybe I am not aware of it. 

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Samsung Pyramid Express Service Center
Opening hours: 10:00am - 10:00pm (Monday-Sunday)